Doreen: The Friendly Voice at Service 360 Group
At Service 360 Group, the movement is maintained by the people. Doreen is introduced today as one of the voices that may be heard when you reach out to us. A day can be made better by the special touch she brings, even if it’s just through a phone conversation.
Customer service has been handled by Doreen for over 25 years. A lot of changes have been observed by her throughout the years, but her commitment to helping others has not wavered. Various roles were held by her at different places before, but Service 360 Group is viewed by her as truly unique due to its welcoming atmosphere. A significant impact is felt by her from the open communication and relaxed vibe.
A sense of comfort is felt by her in this role, and it’s believed that this could be the place where she stays for the long term, perhaps even into retirement.
When away from work, quality time is most enjoyed by Doreen with her family, particularly her grandsons. Her world is centered around them, and whether it’s a sunny park day or simply unwinding at home, those are the moments that are treasured by her.
Work is approached by her with that same caring attitude. Every interaction is seen by her as an opportunity to listen and lift someone’s day.
Answering calls isn’t merely a task for Doreen; it’s viewed as a chance to spread positivity. Both on busy and quieter days, her uplifting presence is cherished by both customers and colleagues.
We feel fortunate to have Doreen on our team. The sense of something beyond just a job is created through her presence. When you next call, her friendly voice may be heard, ready to assist with whatever is needed.
